Bus service has not yet resumed at the Transit Center. Please check with your bus operator for a start date. Bus operations remain at the Temporary Transbay Terminal.

Salesforce Park

Timeline

September 2018 – October 2018

  • Two fissures in steel beams at Bus Deck discovered at Fremont Street location
  • Owner and operator of transit center, Transbay Joint Powers Authority (TJPA), temporarily closes the transit center as a precaution
  • Bus service moves to Temporary Transbay Terminal
  • Shoring installed and facility-wide inspections, monitoring and review of transit center begins
  • San Francisco Mayor London Breed and Oakland Mayor Libby Schaaf request the Metropolitan Transportation Commission conduct an independent expert peer review overseeing the repair and reviewing the entire facility in addition to making code change recommendations
The Reality
The Reality

November 2018 – December 2018

  • Sampling and testing of affected steel beams begins
  • Independent experts review and approve repair and reinforcement plans
  • Peer Review and LPI Labs release preliminary findings of cause

January 2019 – February 2019

  • TJPA and independent experts initiate facility-wide review based on preliminary findings of the cause
  • Approved repair and reinforcement project begins
The Reality
The Reality

March 2019 – April 2019

  • Repair and reinforcement project continues
  • Building-wide document and field review continues
  • LPI Labs conclude cause of fissures
  • TJPA begins reinspection of all fire and safety systems
  • All other building systems rechecked and retested
  • Independent experts continue their review
  • Repair and reinforcement work complete

May 2019 – June 2019

  • All fire and safety systems reinspections complete
  • Independent experts complete their review and approve building to reopen to the public
  • Issue determined to be unique and localized to Fremont Street
  • TJPA announces a July 1 Reopening
The Reality

A Message from Mohammed Nuru, Board Chair,
Transbay Joint Powers Authority

Salesforce Transit Center: Safe. Strong. Sustainable.

In September 2018 the Salesforce Transit Center was temporarily closed as a precaution after fissures were found in two beams on the bus deck of the new, four-block-long, one million-square-foot facility. I am happy to report that the problem has been fixed and we can move forward with reopening the facility, which independent experts have deemed to be safe, resilient and ready toresume operations to serve the Bay Area.

Our Commitment

We committed to reopening the facility only after determining the cause of the fissures, repairing the affected area, performing a facility-wide review, and fully cooperating with an independent review. I am happy to report that all of these steps are now complete and the Salesforce Transit Center will reopen to the public on July 1. Bus service will resume after that date.

Independent Review

Public safety is at the core of our work. I would like to apologize to our transit riders and to the public for the inconvenience they experienced due to the closure. As a taxpayer-funded project, we are held to a high standard in design, engineering, and construction excellence. We know we let you down.

Be assured that the problem was addressed with thorough, proper, and independent oversight and all have concluded that the issue was localized to the Fremont Street location.

I would like to thank San Francisco Mayor London Breed and Oakland Mayor Libby Schaaf for requesting the regional Metropolitan Transportation Commission’s independent review. The Metropolitan Transportation Commission has affirmed that the center can now reopen. We are thankful for the expert, independent review.

Moving Forward

The transit center is a safe, strong and sustainable facility and we are eager to welcome you back. From our five-acre world class rooftop park complete with year-round free events and activities to our acclaimed public art program to efficient and reliable transit options, there are many reasons to come to Salesforce Transit Center.

With Appreciation

Again, thank you for your patience as we carried out all of the steps
necessary to reopen the transit center and welcome you back.

Best regards,
Mohammed Nuru
Board Chair, Transbay Joint Powers Authority

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