Muni 5, 5R, 7, 25 Owl, 38 and 38R routes operate from Bus Plaza at street level.
Muni 25 and AC Transit resume service at Bus Deck Level Three on August 11, 2019.
September 2018 – October 2018
Two ﬁssures in steel beams at Bus Deck discovered at Fremont Street location
Owner and operator of transit center, Transbay Joint Powers Authority (TJPA), temporarily closes the transit center as a precaution
Bus service moves to Temporary Transbay Terminal
Shoring installed and facility-wide inspections, monitoring and review of transit center begins
San Francisco Mayor London Breed and Oakland Mayor Libby Schaaf request the Metropolitan Transportation Commission conduct an independent expert peer review overseeing the repair and reviewing the entire facility in addition to making code change recommendations
November 2018 – December 2018
Sampling and testing of aﬀected steel beams begins
Independent experts review and approve repair and reinforcement plans
Peer Review and LPI Labs release preliminary ﬁndings of cause
January 2019 – February 2019
TJPA and independent experts initiate facility-wide review based on preliminary ﬁndings of the cause
Approved repair and reinforcement project begins
March 2019 – April 2019
Repair and reinforcement project continues
Building-wide document and ﬁeld review continues
LPI Labs conclude cause of ﬁssures
TJPA begins reinspection of all ﬁre and safety systems
All other building systems rechecked and retested
Independent experts continue their review
Repair and reinforcement work complete
May 2019 – June 2019
All ﬁre and safety systems reinspections complete
Independent experts complete their review and approve building to reopen to the public
Issue determined to be unique and localized to Fremont Street
TJPA announces a July 1 Reopening
A Message from Mohammed Nuru, Board Chair,
Transbay Joint Powers Authority
In September 2018 the Salesforce Transit Center was temporarily closed as a precaution after fissures were found in two beams on the bus deck of the new, four-block-long, one million-square-foot facility. I am happy to report that the problem has been fixed and we can move forward with reopening the facility, which independent experts have deemed to be safe, resilient and ready toresume operations to serve the Bay Area.
We committed to reopening the facility only after determining the cause of the fissures, repairing the affected area, performing a facility-wide review, and fully cooperating with an independent review. I am happy to report that all of these steps are now complete and the Salesforce Transit Center will reopen to the public on July 1. Bus service will resume after that date.
Public safety is at the core of our work. I would like to apologize to our transit riders and to the public for the inconvenience they experienced due to the closure. As a taxpayer-funded project, we are held to a high standard in design, engineering, and construction excellence. We know we let you down.
Be assured that the problem was addressed with thorough, proper, and independent oversight and all have concluded that the issue was localized to the Fremont Street location.
I would like to thank San Francisco Mayor London Breed and Oakland Mayor Libby Schaaf for requesting the regional Metropolitan Transportation Commission’s independent review. The Metropolitan Transportation Commission has affirmed that the center can now reopen. We are thankful for the expert, independent review.
The transit center is a safe, strong and sustainable facility and we are eager to welcome you back. From our five-acre world class rooftop park complete with year-round free events and activities to our acclaimed public art program to efficient and reliable transit options, there are many reasons to come to Salesforce Transit Center.
Again, thank you for your patience as we carried out all of the steps
necessary to reopen the transit center and welcome you back.
Board Chair, Transbay Joint Powers Authority